REPORTING TO: Store Manager and Assistant Store Manager
STORE: Dihlabeng Shopping Centre. Bethlehem
Our philosophy is to provide our customers with choice and value.
Bargain Books is one of the biggest book retailers in South Africa, with over 69 stores and growing rapidly.
We believe in hard work and entrepreneurial thinking within a dynamic, sales and service orientated environment. We aim to provide our customers with superior service and value for money through our passion for books and people.
Purpose of the job:
As a bookseller you will focus on customer service making sure the customer gets excellent service by delivery on their needs . You will build up your book knowledge every day to build strong relationships with the customer driving up sales.
Customer Service – offer assistance to every customer entering the store with a friendly and positive attitude.
Housekeeping – keep the store clean and tidy.
Merchandising – making sure all window displays are attractive and eye catching and changed every two weeks. Check that the bestsellers are in stock and on display.
Stock Management – assist the manager in measuring and controlling shrinkage
Security - need to be alert and aware of the non shopper/shop lifter
Book knowledge - constantly building on your knowledge of the books in the store
Sales and selling – building up relationships with potential customers. Pushing promotions. Recommending a substitute and alternative book and other unique products.
Sourcing and ordering books for customers using the lookup systems at your disposal.
Admin and control – cash up, credit card checks, wage payout, shortage reports, supplier payout, attendance register, email communication, gift vouchers,etc.
Qualifications required for this role:
We are looking for an energetic sales person with a minimum of a matric who preferably have experience in retail or a sales environment. You could also just be starting out in your career and have a marketing qualification, a degree in English literature or journalism and would like to gain experience in a stimulating learning environment.
The successful applicant will have the following attributes:
Neat and well presented
Above average communication skills
Positive and friendly attitude
Knowledge of books and willing to learn
High level of computer literacy
Work well under pressure
Good follow through and commitment
Work well and support your team
Prepared to work long hours and alternate weekend
Closing date: 31 August 2014
NB: Please regard your application as unsuccessful if you have not been contact after the closing date.
Preference will be given to candidates who will add to the diversity of our organization.