How can we help?

We have stores across all nine South African provinces. Use the Store Locator to find the nearest one, see opening hours, and get directions.

Open the Store Locator, pick your branch, and the page shows the full weekly trading hours plus today's status (open / closing soon / closed). You can also call any store directly from the page.

Stock varies by store. Find your nearest store on the Store Locator and call them directly — they'll gladly check the shelf for you.

Happily — tell our chat helper or a bookseller what you've enjoyed lately and we'll suggest titles, series order and read-alikes. For what's actually on the shelf, stock varies by branch, so pop in or call your local store and one of our passionate booksellers will guide you to your next read.

Send Customer Service the title, author and ISBN if you have it. We'll check with our distributors and let you know within 1 business day whether we can source it for you.

Use the contact form on the Help page (choose Publishing) with your title, ISBN, a short pitch and a sample chapter. Our buying team reviews submissions monthly.

Use the contact form on the Help page (choose Corporate sales) and our team will put together a tailored quote within 3 business days.

Gift cards are available in all our stores. Pop into your nearest store and one of our passionate booksellers will assist you with your purchase.

If you applied with our online form (on a role's page or in our chat), you'll see a reference on screen as soon as you submit, and we email it to you to confirm your application. If that email hasn't arrived within a few minutes, check your spam folder. We review applications as they come in, and we'll be in touch if there's a fit.

Yes. Apply with our online form for each role, on its page or in our chat, and each application gets its own reference. You can apply for any one role once with the same email address, and there's a one-minute wait between applications.

If you applied with our online form (on a role's page or in our chat), reply to the email we sent to confirm your application, and quote your reference. Your reply goes straight to the team hiring for that role. To send an updated CV for a role you've already applied for, attach it to that reply. If you emailed your CV, reply to that email thread to follow up.

Your CV goes to the team hiring for the role and is kept securely and privately, never on the public website. We use it only for recruitment. To have it deleted sooner, just ask. If you applied with our online form (on a role's page or in our chat), reply to the email we sent to confirm your application. If you emailed your CV, reply to that email thread.